Koptown Hotel is located at Jalan Kolam Air in Segamat at 10-minutes walking-distance from Segamat Railway Station and Segamat Express Bus Terminus. It takes about 3-hours car ride from Senai Airport to reach Koptown Hotel. Wi-Fi is accessible throughout the premises for free.
The cafe in the hotel serves various halal dishes. Banquet, meeting facility and free car park for guests are available. Nearby places of importance are UITM University and Tunku Abdul Rahman College.
After entering the hotel, you can see a small area that consists of a reception, lobby and a cafe. The check-in/out process is fast and the staff is friendly.
The rooms in the hotel are comfortable, air conditioned and simply furnished. Each room has flat television, desk, telephone and attached bathroom with free toiletries and hot and cold shower. However, the room insulation is not good and the voice from the guests who speak at higher sound level can be heard in the adjacent rooms. Also, we have inspected a few rooms and the cleanliness leaves much to be desired.